Agent assist is transforming the way customer service teams work. But what exactly is ¿qué es la asistencia de agente?? Rather than replacing human agents, this technology provides them with real-time support, information, and guidance, enabling them to focus on what they do best: solving problems and building strong customer relationships. With this approach, businesses can see customer loyalty enhanced by AI, creating more satisfying and efficient experiences for every client int [...]

In the evolving landscape of digital commerce, businesses are constantly seeking innovative strategies to enhance their online sales. One such powerful strategy is leveraging Business-to-Business (B2B) techniques, which have traditionally been the forte of industrial suppliers and wholesalers. However, the dynamic shift towards digital platforms has necessitated the adoption of B2B methodologies by a diverse range of businesses looking to expand their online presence and boost sales. [...]